Frequently Asked Questions

Our documentation here provides further information on the steps to take to register your application.

The on-boarding process is fully automated.

When your application makes a request to the /authorize resource, the customer is redirected to Metro Bank's secure authentication portal.

The customer shall provide any necessary account consent and payment initiation consent via the portal. When that process is complete your application can make further account information and payment initiation requests. The details of the authentication and authorization set up process can be found at the Authorisation and Authentication section.

Please contact our support team here.

The team are ready to assist you with any queries you may have.

We are using the Modified Customer Interface (MCI) as our TPP access interface. Therefore, to comply with regulations we have decommissioned our PSD2 APIs. These will not be available after 12th March 2020, which is why you might be receiving an error message. More information on our MCI solution and how to register can be found here.

As a company administrator, please navigate to Accounts after logging in to the Developer Portal and choose from the option to Accept or Reject the new developer's request to join your company.

If you are the first developer or your company administrator, you will receive automatic access upon registration. Any additional developers that have signed up would then need to go through an approval process by the company administrator, or whoever is the first developer to be signed up from the company.

Yes. The FCA Metrics API is defined as per the OBIE standards defined here.

No. We have not published any sandbox environment for this API as it is direct and straightforward.

The host URL for accessing the FCA Account Metrics is "https://api-public.metrobankonline.co.uk".

Our documentation here provides further information on the steps to take to register your application.